Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at: support@voltexgear.com.

If your return is accepted, please send your package to the following address: Voltex Gear Returns 9099 8th St, Rancho Cucamonga, CA 91730, United States

Please note: Items sent back to us without first requesting a return will not be accepted.

 

Return Shipping: Customers are responsible for paying the return shipping costs. Restocking Fee: We do not charge any restocking fees.

 

Damages and issues Please inspect your reception upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.